FAQ
Frequently asked questions
Q.1. What is eDok, and how does it work?
eDok is a telemedicine app by EDOK GHANA TECHNOLOGIES LTD that allows you to connect with experienced doctors virtually. You can use your smartphone or computer to schedule appointments, discuss your health concerns, receive diagnoses, and get prescriptions delivered to your doorstep—all from the comfort of your home.
Q. 2. How do I schedule an appointment with a doctor using eDok?
Scheduling an appointment on eDok is simple. After downloading the app, create an account, choose a doctor, select a convenient time slot, and book your appointment. You can also view your appointment history and manage future bookings directly from the app.
Q. 3. Is my personal information and health data secure on eDok?
Yes, your privacy and data security are our top priorities. eDok uses advanced encryption technology to ensure that all your personal information and medical data are securely stored and transmitted. Your interactions with doctors are confidential.
Q.4. Can I get prescriptions through eDok?
Absolutely. After your virtual consultation, the doctor can prescribe medications if needed. You can choose to have your prescriptions delivered directly to your doorstep or pick them up at a nearby pharmacy.
Q.5. What types of health concerns can I discuss with doctors on eDok?
eDok doctors are equipped to handle a wide range of non-emergency health issues, including general consultations, chronic condition management, follow-up care, and more. For emergencies, we recommend visiting the nearest hospital.
Q. 6. Is eDok available 24/7?
eDok offers flexible appointment scheduling, with many doctors available during extended hours, including weekends and holidays. While eDok may not be available 24/7, you can usually find an appointment that fits your schedule.